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Checkout Completed

Fire the checkout_completed event when a visitor finalizes their purchase and the order is confirmed — typically on the order confirmation or "thank you" page, immediately after successful payment processing. This is the most important conversion event in any e-commerce funnel: it powers ROAS reporting, conversion-based bidding, lookalike audiences, post-purchase email flows, and lifetime-value attribution across every connected destination.

Do not fire checkout_completed if the payment is still pending or unverified (e.g. bank transfer awaiting confirmation, cash on delivery before pickup). For those cases, fire checkout_completed only when the order status flips to confirmed/paid. Always include a stable, unique event.id (your order or transaction ID) — DATA Reshape uses it for cross-destination deduplication, so the same purchase is never double-counted even if the user reloads the thank-you page.

This event is the DATA Reshape equivalent of the standard purchase/order-completed event in every major advertising and analytics platform — push it once and Reshape fans it out to every connected destination with the correct platform-specific name and field mapping, so you do not need to fire gtag, fbq, ttq or other tracking function calls in parallel.

  • Google Analytics 4purchase (with transaction_id, items, value, currency, tax, shipping, coupon).
  • Google Ads — conversion tracking with transaction_id, plus dynamic remarketing signal.
  • Meta Pixel / Meta Conversions APIPurchase (with content_ids, contents, value, currency, num_items, order_id).
  • TikTok Pixel / TikTok Events APIPurchase (with content_id, contents, value, currency, order_id).
  • Other connected destinations — mapped automatically based on each destination's native schema.
One push, many native events

A single Reshape event can produce one or more native events per destination, with different characteristics depending on each website's destination configuration (active pixels, server endpoints, event-mapping rules).

Required: event.id

This event requires a unique event.id (your order or transaction ID). DATA Reshape uses it for deduplication across destinations — events with duplicate IDs are silently dropped, so the same purchase is never reported twice.

Complete Reference

The checkout_completed event accepts the following objects and fields. Required fields must always be present in the payload — everything else is optional but strongly recommended, because richer payloads produce better attribution, more accurate conversion-value optimization, and better-quality offline conversion uploads. The products array must contain every line item in the order; the shipping and payments arrays must reflect the actual shipping methods and payment instruments used. The user object enables Advanced Matching for Meta, Enhanced Conversions for Google Ads, and Advanced Matching for TikTok.

event object required

name string required

info

Use only static value checkout_completed for event.name. DATA Reshape maps this to purchase (GA4, Google Ads), Purchase (Meta), and Purchase (TikTok) automatically.

name: "checkout_completed"

value number required

info

Final total order amount, including all line items, shipping, taxes, and discounts. This is the value used by every destination for ROAS calculation and conversion-value bidding.

value: 299.99

currency string required

info

Currency code for all monetary values in this event (ISO 4217). Can be overridden per nested object when items are sold in different currencies.

currency: "USD"

exchange_rate number

info

Custom exchange rate for multi-currency reporting. Default is 1.

exchange_rate: 1

id string required

info

Unique order or transaction ID from your system. Required for cross-destination deduplication — events with duplicate IDs are silently dropped.

id: "ord_abc123"

context object

url string required-if-applicable

info

Collected automatically for standard websites. Required only for SPA applications where URL changes don't trigger automatic page context updates.

url:"https://example.com/products/prod_abc123?utm_source=example"
warning

URL Parameter Sensitivity: Be mindful of sensitive information in URLs. Query parameters may contain personal identifiers, session tokens, or private information that should be handled according to privacy regulations.

page_type string recommended

info

Type of page (product, home ...)

page_type: "product"

environment string recommended

info

Allowed values: prod, dev

environment: "prod"

products array required

info

Array containing every line item in the order. This is what populates the items array in GA4 purchase, the contents array in Meta Purchase and TikTok Purchase, and the per-item product events in other connected destinations. View complete Product Object documentation

products[0] object required

id string required

info

Unique product identifier in your system.

id: "prod_abc123"

parent_id string recommended

info

Parent product ID for variants or child products. Defaults to id if not provided.

parent_id: "prod_parent_xyz789"

name string required

info

Product name or title displayed to users.

name: "Example Product Name"

parent_name string

info

Parent product name for variants or child products. Defaults to name if not provided.

parent_name: "Example Parent Product Name"

price_base number required

info

Original or base price before discounts. Always equal to or greater than price.

price_base: 299.99

price number required

info

Current selling price after discounts. Always equal to or less than price_base.

price: 249.99

tax_included boolean required

info

Whether the price includes taxes. Defaults to true if not provided.

tax_included: true

tax_percent number required

info

Tax percentage applied to the product (0-50). If not provided, the site default tax rate will be used (generally the standard rate of the country).

tax_percent: 19

quantity number required

info

Quantity of this product in the context of the event. Defaults to 1 if not provided.

quantity: 2

category string recommended

info

Main product category name

category: "Example Category"

sku string

info

Product SKU (Stock Keeping Unit) for inventory tracking

sku: "sku_abc123"

parent_sku string

info

Parent product SKU for variants or child products. Defaults to sku if not provided.

parent_sku: "sku_parent_xyz789"

gtin string

info

Global Trade Item Number for product identification

gtin: "1234567890123"

mpn string

info

Manufacturer Part Number assigned by the manufacturer

mpn: "MPN-EXAMPLE-001"

ean string

info

European Article Number for product barcoding

ean: "1234567890123"

brand string

info

Product brand or manufacturer name

brand: "Example Brand"

type string

info

Product type. Free-form string (e.g. "simple", "variable", "bundle", "subscription").

type: "simple"

stock_status boolean recommended

info

Product availability (true = in stock, false = out of stock). Defaults to true if not provided.

stock_status: true

stock_location string

info

Physical location or warehouse where product is stored

stock_location: "Example Warehouse"

created_at number

info

Timestamp when product was added to inventory (milliseconds)

created_at: 1748505040077

url string

info

Direct URL to the product page

url: "https://example.com/products/prod_abc123"

parent_url string

info

URL to the parent product page (for variants)

parent_url: "https://example.com/products/prod_parent_xyz789"

image string

info

Main product image URL

image: "https://example.com/cdn/prod_abc123-main.jpg"

images array

info

Array of additional product image URLs

images: [
"https://example.com/cdn/prod_abc123-1.jpg",
"https://example.com/cdn/prod_abc123-2.jpg"
]

categories array

info

Array of category objects with name and id properties

  • name (string, required) - Category name
  • id (string) - Category identifier
categories: [
{ name: "Example Category", id: "cat_abc123" },
{ name: "Example Subcategory", id: "cat_xyz789" }
]

coupons array

info

Array of product-level coupons applied to this product. View complete Coupon Object documentation

coupons[0] (object) - required

name string required

info

Coupon name or code.

name: "EXAMPLE_COUPON"

value number recommended

info

Coupon discount value.

value: 123.99

tax_included boolean recommended

info

Whether coupon value includes taxes

tax_included: true

tax_percent number recommended

info

Tax percentage for the coupon

tax_percent: 21

id string

info

Coupon internal identifier.

id: "cpn_abc123"

type string

info

Coupon type. Free-form string, use consistent naming (e.g. "LOYALTY", "SEASONAL", "FIRST_ORDER", "SHIPPING").

type: "SHIPPING"

currency string required-if-applicable

info

Currency code. Specifies the currency code when it differs from event.currency.

currency: "USD"

exchange_rate number

info

Custom exchange rate for multi-currency. Default has value 1. Specifies when it differs from event.exchange_rate.

exchange_rate: 1

properties object recommended

info

Custom product attributes for audience segmentation. Free-form key-value object. Use properties that match your product catalog and business needs.

Product Segmentation

Use the properties object to store custom product attributes, with property names defined by each business as needed, that enable advanced segmentation, personalization, and analytics across your marketing campaigns.

properties: {
color: "space_gray",
storage: "256GB",
memory: "16GB",
connectivity: ["wifi", "bluetooth"],
warranty: "2_years",
energy_rating: "A++",
brand_series: "pro_line"
}

currency string required-if-applicable

info

Currency code. Specifies the currency code when it differs from event.currency.

currency: "USD"

exchange_rate number

info

Custom exchange rate for multi-currency. Default has value 1. Specifies when it differs from event.exchange_rate.

exchange_rate: 1

shipping array required

info

Array of shipping methods used for the order. Used to compute shipping in GA4 purchase and per-destination shipping breakdowns. View complete Shipping Object documentation

shipping[0] object required

name string required

info

Shipping method name

name: "Example Shipping Method"

value number required

info

Shipping cost value

value: 12.99

tax_included boolean recommended

info

Whether shipping cost includes taxes

tax_included: true

tax_percent number recommended

info

Tax percentage for shipping (0-50)

tax_percent: 19

id string

info

Shipping method identifier.

id: "shp_abc123"

type string

info

Shipping type. Free-form string, use consistent naming (e.g. "standard", "express", "next_day", "pickup", "free").

type: "standard"

currency string required-if-applicable

info

Currency code. Specifies the currency code when it differs from event.currency.

currency: "USD"

exchange_rate number

info

Custom exchange rate for multi-currency. Default has value 1. Specifies when it differs from event.exchange_rate.

exchange_rate: 1

payments array required

info

Array of payment methods used for the order. Supports split payments (multiple methods per order). Drives the payment_type parameter in GA4 and equivalent fields in other destinations. View complete Payment Object documentation

payments[0] object required

name string required

info

Payment method name.

name: "Example Payment Method"

value number required

info

Amount paid with this payment method

value: 12.99

id string

info

Payment method internal identifier

id: "pay_abc123"

type string

info

Payment type. Free-form string, use consistent naming (e.g. "card", "paypal", "bank_transfer", "gift_card", "cash_on_delivery").

type: "card"

coupons array

info

Array of order-level coupons applied to the order. Drives the coupon field in GA4 purchase and equivalent fields in other destinations. Product-level coupons go inside each product's own coupons array. View complete Coupon Object documentation

coupons[0] object

name string required

info

Coupon name or code.

name: "EXAMPLE_COUPON"

value number recommended

info

Coupon discount value.

value: 123.99

tax_included boolean recommended

info

Whether coupon value includes taxes

tax_included: true

tax_percent number recommended

info

Tax percentage for the coupon

tax_percent: 21

id string

info

Coupon internal identifier.

id: "cpn_abc123"

type string

info

Coupon type. Free-form string, use consistent naming (e.g. "LOYALTY", "SEASONAL", "FIRST_ORDER", "SHIPPING").

type: "SHIPPING"

currency string required-if-applicable

info

Currency code. Specifies the currency code when it differs from event.currency.

currency: "USD"

exchange_rate number

info

Custom exchange rate for multi-currency. Default has value 1. Specifies when it differs from event.exchange_rate.

exchange_rate: 1

user object recommended

info

Include user identifiers whenever available — even a single email or phone number dramatically improves match rates for Meta Advanced Matching, Google Enhanced Conversions and TikTok Advanced Matching, which directly translates to better-reported ROAS and more accurate audience targeting. View complete User Object documentation

id string recommended

info

Unique customer identifier in your system.

id: "cust_abc123"

email string recommended

info

Customer email address in plaintext. Do not send pre-hashed values — DATA Reshape automatically normalizes and hashes before sending to destinations.

phone string recommended

info

Customer phone number in E.164 format (plaintext). Do not send pre-hashed values — DATA Reshape automatically normalizes and hashes before sending to destinations.

phone: "+10000000000"

first_name string recommended

info

Customer first name

first_name: "Example First Name"

last_name string recommended

info

Customer last name

last_name: "Example Last Name"

country string

info

Country name or ISO country code

country: "US"

region string recommended

info

State, province, or region name

region: "Example Region"

city string recommended

info

City or locality name

city: "Example City"

street string

info

Street address including number

street: "123 Sample Street"

postal_code string

info

Postal code or ZIP code

postal_code: "00000"

orders_total_number number recommended

info

Cumulative number of orders placed by this user

orders_total_number: 5

orders_canceled_number number recommended

info

Cumulative number of orders placed and canceled by this user

orders_canceled_number: 0

orders_total_value number recommended

info

Cumulative lifetime user orders value (decimal format: 2500.50)

orders_total_value: 1234.99

orders_refunded_value number recommended

info

Cumulative lifetime user orders value canceled (decimal format: 2500.50)

orders_refunded_value: 250.99

predicted_value number

info

Predicted lifetime value of a customer for your business

predicted_value: 100.99

created_at number recommended

info

Timestamp in milliseconds since Unix epoch representing the first time the user was recorded

created_at: 1754926521690

properties object recommended

info

Custom Customer Properties Examples

User Segmentation

Use the properties object to store custom user attributes, with property names defined by each business as needed, that enable advanced segmentation, personalization, and analytics across your marketing campaigns.

properties: {
customer_type: "returning",
membership_level: "platinum",
preferred_category: ["electronics", "fashion"],
last_purchase_date: "2024-12-15",
average_order_value: "350.00",
payment_method_preference: "card",
registration_date: "2023-06-15"
}

consent object recommended

info

Customer consent preferences. Drives Consent Mode behavior in GA4, the consent object in Meta CAPI, and limited-data-use flags in TikTok and other destinations. View complete Consent Object documentation

analytics boolean required

info

Indicates the user’s explicit consent regarding the collection and processing of data for analytical purposes, such as performance monitoring, usage statistics, and service optimization.

analytics: true

personalization boolean required

info

Indicates the user’s explicit consent regarding the collection and processing of data for personalization purposes, enabling tailored experiences and content customization.

personalization: true

marketing boolean required

info

Indicates the user’s explicit consent regarding the collection and processing of data for marketing purposes, such as targeted advertising, remarketing, and campaign measurement.

marketing: true

id string

info

Optional consent-record identifier. When present, DATA Reshape can persist or relay the consent decision under this ID — useful when you want each stored decision to be tied to a verifiable reference from your Consent Management Platform (CMP consent ID, IAB TC string hash, internal record ID, etc.). Required when the optional audit-trail persistence feature is enabled on the account.

id: "consent_record_abc123"

Examples

The examples below show how to push checkout_completed for four common e-commerce niches — Fashion, Electronics, Beauty and Home & Deco — each with representative product attributes for that niche, including the variant property for product variants, plus an additional Minimal tab with only the required fields. DATA Reshape transforms any of these payloads into the correct shape for every connected destination: a GA4 purchase, a Meta Purchase (Pixel + Conversions API), a TikTok Purchase (Pixel + Events API), plus equivalents in other connected destinations. You do not need to write platform-specific code.

window.reshape = window.reshape || [];
reshape.push({
"event": {
"name": "checkout_completed",
"value": 134.97,
"currency": "USD",
"exchange_rate": 1,
"id": "ord_abc123",
"properties": {
"payment_method": "card",
"shipping_method": "standard"
}
},
"context": {
"url": "https://example.com/checkout/success",
"page_type": "checkout",
"environment": "prod"
},
"products": [
{
"id": "prod_tshirt_navy_m",
"parent_id": "prod_tshirt_model",
"name": "Example Cotton T-Shirt - Navy / M",
"parent_name": "Example Cotton T-Shirt",
"price_base": 59.99,
"price": 49.99,
"tax_included": true,
"tax_percent": 19,
"quantity": 2,
"category": "Apparel",
"sku": "sku_tshirt_navy_m",
"parent_sku": "sku_tshirt_model",
"gtin": "1234567890123",
"mpn": "MPN-TSHIRT-001",
"ean": "1234567890123",
"brand": "Example Brand",
"type": "variable",
"stock_status": true,
"stock_location": "Example Warehouse",
"created_at": 1748505040077,
"url": "https://example.com/products/cotton-tshirt-navy-m",
"parent_url": "https://example.com/products/cotton-tshirt",
"image": "https://example.com/cdn/tshirt-navy-main.jpg",
"images": [
"https://example.com/cdn/tshirt-navy-front.jpg",
"https://example.com/cdn/tshirt-navy-back.jpg"
],
"categories": [
{ "name": "Apparel", "id": "cat_apparel" },
{ "name": "T-Shirts", "id": "cat_tshirts" }
],
"currency": "USD",
"exchange_rate": 1,
"coupons": [
{
"name": "EXAMPLE_SEASONAL",
"value": 10.00,
"tax_included": true,
"tax_percent": 19,
"type": "SEASONAL"
}
],
"properties": {
"variant": "Navy / M",
"color": "navy",
"size": "M",
"material": "100% cotton",
"gender": "unisex",
"fit": "regular",
"season": "summer",
"collection_drop": "essentials_2025",
"sleeve_length": "short",
"neckline": "crew",
"care_instructions": "machine_wash_cold"
}
},
{
"id": "prod_jeans_blue_32",
"parent_id": "prod_jeans_model",
"name": "Example Slim Jeans - Indigo / 32",
"parent_name": "Example Slim Jeans",
"price_base": 89.99,
"price": 79.99,
"tax_included": true,
"tax_percent": 19,
"quantity": 1,
"category": "Apparel",
"sku": "sku_jeans_blue_32",
"parent_sku": "sku_jeans_model",
"brand": "Example Brand",
"type": "variable",
"stock_status": true,
"url": "https://example.com/products/slim-jeans-indigo-32",
"image": "https://example.com/cdn/jeans-indigo.jpg",
"properties": {
"variant": "Indigo / 32",
"color": "indigo",
"size": "32",
"material": "98% cotton, 2% elastane",
"fit": "slim",
"rise": "mid",
"wash": "dark"
}
}
],
"shipping": [
{
"name": "Example Standard Shipping",
"value": 9.99,
"tax_included": true,
"tax_percent": 19,
"id": "shp_abc123",
"type": "standard",
"currency": "USD",
"exchange_rate": 1
}
],
"payments": [
{
"name": "Example Card Payment",
"value": 134.97,
"id": "pay_abc123",
"type": "card"
}
],
"coupons": [
{
"name": "EXAMPLE_FIRSTORDER",
"value": 15.00,
"tax_included": true,
"tax_percent": 19,
"id": "cpn_first_abc123",
"type": "FIRST_ORDER",
"currency": "USD",
"exchange_rate": 1
}
],
"user": {
"id": "cust_abc123",
"email": "[email protected]",
"phone": "+10000000000",
"first_name": "Example First Name",
"last_name": "Example Last Name",
"country": "US",
"region": "Example Region",
"city": "Example City",
"street": "123 Sample Street",
"postal_code": "00000",
"orders_total_number": 3,
"orders_canceled_number": 0,
"orders_total_value": 350.47,
"orders_refunded_value": 0,
"predicted_value": 800.00,
"created_at": 1640995200000,
"properties": {
"customer_segment": "returning",
"acquisition_channel": "organic_search",
"loyalty_tier": "silver",
"preferred_categories": ["apparel", "accessories"]
}
},
"consent": {
"analytics": true,
"personalization": true,
"marketing": true
}
});
Custom properties

Custom properties (event.properties, user.properties, products[*].properties) are fully processed server-side. On browser-side pixels and tags, only a subset may be available. Server-side processing can also enrich the outgoing payload with additional parameters derived from context and data quality.

Best Practices

  • Always provide event.id — use your internal order or transaction ID. DATA Reshape deduplicates by this value across destinations, so a page reload, double click on the thank-you page, or webhook retry will never produce a double-counted purchase.
  • Fire only when the order is confirmed — never fire checkout_completed for pending or unverified payments (e.g. bank transfer awaiting confirmation). Wait until the order is fully paid/confirmed, otherwise you inflate reported revenue and pollute lookalike-audience training.
  • Include every line item in products[] — Meta Purchase, GA4 purchase and TikTok Purchase all use the item-level breakdown for product-affinity audiences and Catalog optimization. Missing items hurt audience quality.
  • event.value must equal the actual amount charged — including shipping, taxes and after all discounts. This is the value used for ROAS, conversion-value bidding, and lookalike seed thresholds across every destination.
  • Always include the user object — email, phone, name and address dramatically improve match rates for Meta Advanced Matching, Google Enhanced Conversions and TikTok Advanced Matching, and enable post-purchase audience-based flows in other connected destinations. For server-side firing (post-purchase webhook), this is especially important.
  • Consistent product IDs across the funnel — use the same products[*].id here as in product_viewed, product_added_to_cart and checkout_started. This is what lets GA4, Meta and TikTok build proper conversion paths and product-affinity audiences.
  • Fire client-side AND server-side when possible — client-side push from the thank-you page captures the browser context (cookies, user agent) for pixel-style destinations; a parallel server-side push from your order webhook ensures the conversion is recorded even if the user closes the browser or uses an ad blocker. DATA Reshape deduplicates via event.id.